How Open Road Stays collects, uses, and protects your information.
Open Road Stays is a vacation rental management company based in San Diego, California. We operate the website openroadstays.com (the "Site") and provide property management services to vacation rental owners as well as booking services to guests.
When we say "we," "us," or "our," we mean Open Road Stays. When we say "you" or "your," we mean anyone who visits our Site or uses our services.
We collect information you voluntarily give us when you:
When you visit our Site, we may automatically collect:
This information is collected through Google Analytics and is subject to your cookie consent choices. See Section 4 for details.
We do not collect Social Security numbers, financial account information, payment card details, or precise geolocation data through our Site. Payment processing for guest bookings is handled by third-party booking platforms (such as Airbnb, Vrbo, or Booking.com) under their own privacy policies.
We use the information we collect to:
We do not sell your personal information. We have never sold personal data and have no plans to do so.
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use it.
We use Google Analytics 4 to understand how visitors interact with our Site. Google Analytics uses cookies to collect anonymous, aggregated data about page views, session duration, and traffic sources. IP addresses are anonymized before processing.
When you first visit our Site, you'll see a cookie consent banner with two options:
Your choice is saved in your browser's local storage so you won't be asked again. You can reset your preference at any time by clearing your browser's local storage for our site.
We use your browser's local storage (similar to cookies) to remember your cookie consent choice and to prevent showing popups you've already dismissed. These are essential to Site functionality and do not track you.
We use the following third-party services that may set their own cookies:
Each of these services operates under its own privacy policy. We encourage you to review them if you have questions about their data practices.
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
Depending on where you live, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at privacy@openroadstays.com or use our contact form. We will respond within 30 days.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Site is served over HTTPS, and form submissions are processed through Netlify's secure infrastructure.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
We do not sell or share your personal information as defined under the CCPA/CPRA. We do not use your data for cross-context behavioral advertising.
To submit a privacy request, email privacy@openroadstays.com with the subject line "California Privacy Request." We will verify your identity and respond within 45 days.
Our Site and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we may provide additional notice such as a banner on our Site or an email notification.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this privacy policy or your personal information, contact us:
